Choosing an experiences supplier requires more than comparing catalogue totals. Your agency needs products clients want, a booking process your team can use and commercial terms that work after cancellations and support costs. Hotelbeds and Toristy should be evaluated against the same real booking scenarios.

Start with the documented product scope

Hotelbeds documents an Activities Booking API covering search and availability, rate checks, booking and post-booking management. Its developer documentation is the appropriate starting point for understanding that workflow. Verify current product access and commercial terms directly with its team.

Toristy focuses on B2B in-trip experiences, connecting travel sellers with 130,000+ products. Access routes include an agent portal, API, white-label widgets and booking links. Its offering also includes InTrip AI for personalized recommendations under a travel seller’s brand.

Test the same sample trips

Build a shortlist based on your actual destinations. Test a family activity with child ages, a timed attraction with a specific entrance slot, an airport transfer and a tour with a language requirement. Check what is available on the intended date, rather than relying on a general destination count.

For each example, compare the total price, inclusions, meeting instructions, accessibility information, cancellation deadline and confirmation process. Record where staff need to contact support or re-enter information. These details affect the client experience and the cost of selling.

Compare the complete commercial arrangement

Ask each provider about its current agreement, eligible products, payment schedule, refund handling and any fees. Toristy supports both Commission and Net Rate models. Its distribution partners typically earn 10–15% under the Commission model; Net Rates allow partners to control their own markup and margin. Do not assume another supplier offers equivalent terms.

Choose the integration route you can maintain

A portal can suit an agency booking on behalf of clients. A branded link or widget can support customer self-service. An API gives a technology team greater control over the booking interface, but also creates implementation and maintenance work. Test error handling and post-booking changes, not just the successful checkout.

There is no universal winner for every agency. Choose the supplier that performs well on your routes, products and operating requirements. Review Hotelbeds’ Activities API documentation and Toristy’s API and distribution options, then request a discussion using your sample itineraries.